Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anna Silkwood

Anna Silkwood

April 10, 2026

5  out of  5
rating by Anna Silkwood
"Super helpful, when I wanted to make a six month payment. Very friendly and just a pleasure."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our team super helpful and very attentive to your questions. It’s our goal to save our clients from any headaches during their search for an agency. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Keri Tellin

Keri Tellin

April 1, 2026

5  out of  5
rating by Keri Tellin
"Michael was very helpful and communicative. State Farm had the best prices and options. I just moved to TN and needed to find better car insurance. Almost of my friends recommended and use them. Highly recommend!"
We responded:
"We’re thrilled to hear that Michael provided helpful and communicative service during your search for car insurance in Tennessee. At Andrew Brecht State Farm, we strive to offer the best prices and coverage options to meet our customers’ needs. It’s great to know that so many of your friends trust us for their vehicle and renter’s insurance as well. We truly appreciate your high recommendation and look forward to continuing to serve you and your insurance needs!"
Profile photo of Tyler Burton

Tyler Burton

March 31, 2026

5  out of  5
rating by Tyler Burton
"Carolyn helped me deal with my apartment's multiple platforms regarding uploading my renter's insurance declaration. She is amazing."
We responded:
"We truly appreciate you taking the time to share your experience! Carolyn is an exceptional team member, and we’re delighted she was able to assist you so effectively with your renter’s insurance. Providing outstanding support and solutions at Andrew Brecht State Farm is at the heart of what we do. If you ever need assistance or have any questions, please don’t hesitate to reach out."
Profile photo of Tina Ashworth

Tina Ashworth

March 24, 2026

5  out of  5
rating by Tina Ashworth
"Nice, polite, and helpfull"
We responded:
"We’re delighted to hear that our team was nice, polite, and helpful throughout your auto insurance experience. At Andrew Brecht State Farm, we prioritize excellent customer service and personalized support to ensure you get the coverage that best fits your needs. If you have any questions or need assistance with your policy, don’t hesitate to contact us. We appreciate your trust in us for your insurance!"
Profile photo of Wayne Linder

Wayne Linder

March 23, 2026

5  out of  5
rating by Wayne Linder
"Carolyn and everyone at the Andrew Brecht office are total pros and take great care of me every time I call."
We responded:
"Thank you so much for your kind words, Wayne! I am thrilled to hear that Carolyn and our entire team consistently take care of all your property insurance and vehicle insurance insurance needs. At Andrew Brecht State Farm, we pride ourselves on being true professionals dedicated to providing personalized and reliable insurance solutions. If you ever have questions or need assistance with any of your insurance policies, don’t hesitate to reach out. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Wayne Linder

Wayne Linder

March 23, 2026

5  out of  5
rating by Wayne Linder
"Carolyn and everyone in the office always take care of everything that I need. They are total pros!"
We responded:
"Thank you so much for your kind words! I am thrilled to hear that Carolyn and our entire team consistently take care of all your property insurance and vehicle insurance insurance needs. At Andrew Brecht State Farm, we pride ourselves on being true professionals dedicated to providing personalized and reliable insurance solutions. If you ever have questions or need assistance with any of your insurance policies, don’t hesitate to reach out. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Joe Lewis

Joe Lewis

March 9, 2026

5  out of  5
rating by Joe Lewis
"Staff was very helpful and made getting insurance on my new car a good Neighbor Experience."
We responded:
"Thank you for your kind words! We're thrilled to hear our staff provided a helpful and positive experience while getting insurance for your new car. At Andrew Brecht State Farm, we strive to offer friendly, knowledgeable service that makes every customer feel like a good neighbor. If you need any assistance with auto insurance, quotes, or coverage options, feel free to reach out."
Profile photo of dawn notestine

dawn notestine

February 27, 2026

5  out of  5
rating by dawn notestine
"Cheryl made it a very easy transition from my old insurance company It was a very easy experience with very good prices. She was a very helpful and good person to deal with. I’m very happy switching to this insurance company."
We responded:
"I am pleased to hear that Cheryl provided excellent customer service and made your insurance switch a smooth and easy process. At Andrew Brecht State Farm, we strive to offer competitive insurance rates and a hassle-free experience for all our clients. Your satisfaction with our affordable insurance options and professional support means a lot to us. If you have any questions about your policy or need assistance, please don’t hesitate to contact us!"
Profile photo of Amanda Patton

Amanda Patton

February 17, 2026

5  out of  5
rating by Amanda Patton
"Cherly Bittle is the best. She made me feel at ease though my experience with State farm. Very informative and helpful she answered all my questions and helped me save alot of money. I truly appreciate you Cheryl"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cheryl made your experience with Andrew Brecht State Farm smooth and stress-free. It's great to know she was able to provide helpful information and assist you in saving money. We truly appreciate your feedback! If you need anything else, we're here to help."
Profile photo of Bubbles Return

Bubbles Return

January 19, 2026

5  out of  5
rating by Bubbles Return
"Andrew Carolyn and Pattie have helped us with all our insurance needs. They are patient and professional. They take time to explain in plain terms and make sure we understand and maintain our insurance needs. They have excellent phone skills and their people skills are top tier. Thank you for a job well done. Andrew is an expert. Carolyn is awesome. Patti with an E is a delight. Highly recommend."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Brandon Williams

Brandon Williams

January 14, 2026

5  out of  5
rating by Brandon Williams
"Pattie is amazing. I've been with this branch for over half my life, and they never disappoint."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Andrew Brecht’s Team. "
Profile photo of Miracle williams

Miracle williams

January 6, 2026

5  out of  5
rating by Miracle williams
"She is absolutely great. Got me and my finance the coverage that we needed on our cars with a cheaper rate."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we could help you and your fiancé find the right coverage at a better rate. If you ever need anything else, feel free to reach out!"
Profile photo of Rebekah Biddle

Rebekah Biddle

December 18, 2025

5  out of  5
rating by Rebekah Biddle
"Cheryl assisted me with my life and auto insurance and it was an amazing experience. She was kind, patient, and answered all my questions efficiently. She helped me find the correct life policy to fit my budget. I would recommend this office to everyone!!"
We responded:
"I am glad to hear that Cheryl provided you with such a positive experience and was able to find a life insurance policy that fits your budget. Your recommendation means a lot to us, and we're here to assist you anytime you need. Thank you, Rebekah! "
Profile photo of Mary S

Mary S

December 15, 2025

5  out of  5
rating by Mary S
"Andrew Brecht State Farm has been easy to work with! They were knowledgeable, timely and friendly. I recommend their services!"
We responded:
"Thank you for your kind words and recommendation! I am thrilled to hear that my office was knowledgeable, timely, and friendly throughout your experience. We appreciate your trust and look forward to assisting you again in the future!"
Profile photo of Sandie Swanson

Sandie Swanson

December 13, 2025

5  out of  5
rating by Sandie Swanson
"Everyone is so friendly, knowledgeable and helpful! Speaking with Pattie was like talking to an old friend - she was calm, knowledgeable and very helpful in answering my questions and addressing my concerns!"
We responded:
"Thank you for your wonderful feedback! I am delighted to hear that Pattie made you feel comfortable and supported, just like talking to an old friend. Providing friendly, knowledgeable, and helpful service is very important to us, and we're glad Pattie was able to address your questions and concerns with care. We appreciate your kind words and look forward to assisting you again!"
Profile photo of Ha Thang

Ha Thang

December 13, 2025

5  out of  5
rating by Ha Thang
"Cheryl is absolutely awesome! She’s knowledgeable, responsive, and genuinely cares about making sure you get the right coverage. She made everything easy to understand and stress-free. Highly recommend Cheryl at State Farm!"
We responded:
"I am thrilled to hear that Cheryl provided you with knowledgeable, responsive, and caring service. Making the process easy and stress-free is our top priority, and I am glad Cheryl was able to deliver that for you. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Douglas Kaufman

Douglas Kaufman

December 12, 2025

5  out of  5
rating by Douglas Kaufman
"Cheryl made insurance stupidly easy. I worked with Cheryl at State Farm and she was outstanding from start to finish. She actually took the time to explain coverage in plain English, didn’t try to oversell anything, and made sure I was properly protected without paying for nonsense I didn’t need. She was quick to respond, professional, and on top of every detail. Switching policies was painless, rates were competitive, and I felt confident I was covered the right way not just sold a policy."
We responded:
"Thank you for sharing your experience! I am so glad Cheryl was able to make insurance simple and clear for you. She takes pride in providing personalized service and it’s great to hear that she helped you feel confident and well-protected. We appreciate your trust and look forward to supporting you with your insurance needs in the future!"
Profile photo of Jonathan Aguirre

Jonathan Aguirre

December 12, 2025

5  out of  5
rating by Jonathan Aguirre
"Great experience working with you and very helpful"
We responded:
"Thank you for your positive feedback! I am happy to hear you had a great experience starting your auto insurance with us. Looking forward to assisting you again in the future! "
Profile photo of Micah Singley

Micah Singley

December 12, 2025

5  out of  5
rating by Micah Singley
"Cheryl was amazing and took great care of my family! Would highly recommend her!"
We responded:
"Thank you so much for your kind words! I'm thrilled to hear that Cheryl took great care of your family. We really appreciate your recommendation!"
Profile photo of B S

B S

December 12, 2025

5  out of  5
rating by B S
"Seriously impressed with the competency of this office! Had to set up renters insurance, move a multi auto policy, and life insurance from a previous State Farm agent. Was expecting a headache and multiple conversations on the same issues but Michael made it nearly seamless and very simple. Really raising the bar for customer service, which is hard to find nowadays. (Boooo AI) A small misstep was corrected quickly, and was followed up on from Michael without having to reach out, I dig that. In all, highly recommend this office."
We responded:
"I am glad to hear that Michael was able to make the process smooth and straightforward for you! It’s great to know that your experience stood out in terms of customer service and responsiveness. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future!"
Profile photo of Jon Giezentanner

Jon Giezentanner

December 10, 2025

5  out of  5
rating by Jon Giezentanner
"I was recently referred to Andrew Becht's State Farm office by Pattie Graben and given an auto and home owner's insurance quote by Cheryl Biddle through the office.. Cheryl was easy to deal with even after multiple emails from myself. Thank you, Pattie, for the referral, all the information, and dealing with my questions online. I plan on getting my home owner's insurance through their office."
We responded:
"Thank you for the review! I am thrilled to hear that Cheryl provided you with excellent service and made the process easy, even with multiple questions. A big thanks to Pattie for the referral as well! We look forward to assisting you with your homeowner’s insurance and continuing to support your insurance needs. Please don’t hesitate to reach out if you need anything else!"
Profile photo of morgan kirby

morgan kirby

December 9, 2025

5  out of  5
rating by morgan kirby
"I cannot say enough great things about this insurance company and its owner, Andrew Brecht. From the very beginning, Andrew has gone above and beyond to make sure I understood every option available to me and felt completely confident in my coverage. His professionalism, patience, and genuine care for his clients set him apart from anyone I’ve worked with in the past. Andrew doesn’t just sell insurance—he provides peace of mind. Any time I’ve had a question or needed help, he has been incredibly responsive and always willing to take the extra time to explain things clearly. He truly makes you feel like a priority, not just another customer. Thanks to Andrew and his team, I feel fully protected and supported. If you’re looking for an insurance company that treats you with honesty, respect, and real dedication, look no further. Andrew Brecht is absolutely amazing, and I’m beyond grateful for all the help he has given me."
We responded:
"Thank you so much for your detailed review! It’s wonderful to know that our dedication, professionalism, and genuine care have made such a positive impact on your experience. Providing peace of mind and personalized service is at the core of what we do, and your trust means everything to us."
Profile photo of MICHAEL WADE

MICHAEL WADE

December 9, 2025

5  out of  5
rating by MICHAEL WADE
"Wonderful office! They have been very helpful with everything! Would recommend them 100% for your insurance needs!"
We responded:
"Thank you for your wonderful feedback! I am glad to hear our team has been helpful and that you would recommend us. It’s our pleasure to assist you with your insurance needs, and we look forward to continuing to serve you!"
Profile photo of Maynor Schott

Maynor Schott

December 9, 2025

5  out of  5
rating by Maynor Schott
"Great folks to work with!"
We responded:
"Great to hear that, Maynor! Thanks for the review! "
Profile photo of Richard Forgues

Richard Forgues

November 17, 2025

5  out of  5
rating by Richard Forgues
"I am very happy to share my experience with State Farm near the Kroger grocery store in Hermitage TN. I have dealt primarily with Carolyn Cummings, and she has been Courteous, professional, efficient and prompt. I have enjoyed our relationship now for several years because it has been fantastic. I don't do many reviews, but this one was easy. She solved any issue I had in a very thorough manner. I want to officially thank her for that and her support team. I continue to look forward to any future needs I may have with my insurance at State Farm."
We responded:
"Thank you for taking the time to share your thoughts Richard! I am glad to know you’re satisfied with Carolyn's service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "